Welcome to ELC

Introducing our flagship face to face and video group clinic practice development programmes – including our group consultations practice development programme, which is already transforming patients’ and clinicians’ lives.

Driven by the ambition to build person and family centred health and care systems and services, we are working across The UK to help clinicians and health and care system to scale up person centred change. 

About ELCPlay Video Watch clinicians talk about the benefits

Welcome to ELC

Introducing our flagship face to face and video group clinic practice development programmes – including our group consultations practice development programme, which is already transforming patients’ and clinicians’ lives.

Driven by the ambition to build person and family centred health and care systems and services, we are working across The UK to help clinicians and health and care system to scale up person centred change. 

What we do

To support the NHS to deliver person centred care, The Experience Led Care™ Programme harnesses our extensive resources, expertise, and experience and helps clinical teams to succeed at making the switch to running group clinics and consultations through a CPD and PCI accredited training programme, supplemented with bespoke clinic team-level change management support.

Face to face clinics icon

Face to Face Group Clinics

The ELC Programme has been championing group consultations practice in the United Kingdom for nearly 10 years, and developing our support programme since 2015.

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elc video group clinics icon

Video Group Clinic Training

The ELC Programme has been leading the spread this transformative, person centred digital care model across the United Kingdom since 2020.

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Resources

ELC have worked on some interesting and rewarding projects over the years. You can browse and download our collection of success stories.

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training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

Our news

6th October 2022

The Inverse Rule of Transformation

6th October 2022 in ELC News

Creating Health Through Work

Alongside my ELC work, I contribute to The New NHS Alliance Executive – a group of like minded people seeking to support the NHS to create health. The Alliance has…
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6th October 2022 in ELC News

Is partnership based general practice fit for the future?

Guest Blogger: Dr Mark Newbold Morale in general practice is low, and there is considerable scepticism about all the talk of transformational change. Despite the many positive aspects of the job, there…
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6th October 2022 in ELC News

Shortlisted for Nursing Times Award!

We are really excited to announce that our work with NHS Hertfordshire Trust (HCT) Childrens’ Service on the development of group child development clinics has been nominated for a Nursing Times Award. We…
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6th October 2022 in ELC News

Scaling Up Group Consultations (#groupconsults): The GROUP WELL Ambition

Guest Blogger: Dr Fraser Birrell Since Dr Rob Lawson, a GP in Edinburgh, posted a blog on the ‘Bright Ideas’ section of the RCGP website in October 2015, there has been swift…
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Testimonials

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Susan ThomasAdvanced Nurse Practitioner

“The Group Consultation study day – what a great team! The trainers were fabulous and although I was already a big fan of group consultations, I’m even more of a fan now! I did some great networking and got offers of help on developing a business case. I am going to pitch to my CCG (again)!”

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Philippa ThompsonChief Executive, Independent Lives

“We were delighted to work with the ELC team on developing person-centred outcomes for the MSK redesign in coastal West Sussex. They were professional, empathetic and really lived their values.”

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Learning programme participant

“You delivered a masterclass in facilitation.”

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Louise BradyClinical & Strategic Development Lead for Practice Nursing, NHS Manchester CCG’s

“I would like to say a big thank you to Alison and Georgina, from ELC who have provided their time, care and expertise in training, supporting & coaching staff along the journey towards group consultations. Their dedication and professionalism has been invaluable throughout. I would highly recommend their services for the future.”

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Dr Rob ArnoldGP Partner and Locality Lead, Leeds CCG

“Can I just say thank you again for a most enjoyable day? Please pass on our thanks to Kristi and Susan too. The energy by the end was amazing, with several of the teams planning their first meetings and the others have a plan for when rather than if too.”

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Dr James KingslandNational Clinical Commissioning Lead, Department of Health

“It is not often you hear about truly innovative approaches. This is one. Its potential to support delivery of patient centred commissioning is exciting.”

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Merron SimpsonChief Executive, New NHS Alliance

“New NHS Alliance has benefitted on many occasions both from Georgina’s deep insights into the workings of the health sector and her ability to work collaboratively to gain buy-in and move agendas forward. The combination of her ideas, energy and competency make for excellent outcomes every time.”

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Dr Helen RutherfordGP Wokingham Medical Centre, West Berkshire CCG

“It’s not often I come back from a training session feeling as excited and energised as I did today. We didn’t stop talking the whole journey back and we’re confident we’ll have group consultations embedded in our practice soon. Georgina is an absolute star. I learned such a huge amount today just watching her facilitate the session.”

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Dr Brian Fisher MBEPPI Lead for the NHS Alliance

“This approach offers a really effective way of incorporating users’ views into the commissioning process. I can endorse ELC. I have seen evidence of its effectiveness at putting patient experience at the heart of planning and design of health services.”