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Welcome to ELC

Improve Patient Outcomes. Save Clinician Time. Build Neighbourhood Teams. Provide Personalised Care.

At ELC Works, with over a decade of experience, we help healthcare teams to design, and embed group clinics. Introducing our flagship Route Map and Learning Platform. Designed with simplicity, convenience and project management principles in mind. All training is fully CPD accredited.

About ELCPlay Video Watch clinicians talk about the benefits

What we do

To support the NHS to deliver person centred care, The Experience Led Care™ Programme harnesses a decade of extensive resources, expertise, and experience and helps clinical teams to succeed at making the switch to running group clinics through a CPD and PCI accredited training programme, supplemented with bespoke clinic team-level change management support.

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Face to Face Group Clinics

The ELC Programme has been championing group clinic practice in the United Kingdom for over 10 years, and developing our support programme since 2015.

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Video Group Clinic Training

The ELC Programme has been leading the spread this transformative, person centred digital care model across the United Kingdom since 2020.

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Resources

ELC have worked on some interesting and rewarding projects over the years. You can browse and download our collection of success stories.

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training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

training, resources, expertise, experience, 

Our news

11 August 2025

How Group Clinics are Powering Neighbourhood Health in the NHS

11 August 2025

How Group Clinics are Powering Neighbourhood Health in the NHS

6 October 2022 in ELC News

The Inverse Rule of Transformation

We actually already know this – and yet we are behaving as if anything other than the Inverse Law of Transformation were true. The DNA of the health and care…
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6 October 2022 in ELC News

Creating Health Through Work

Alongside my ELC work, I contribute to The New NHS Alliance Executive – a group of like minded people seeking to support the NHS to create health. The Alliance has…
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6 October 2022 in ELC News

Is partnership based general practice fit for the future?

Guest Blogger: Dr Mark Newbold Morale in general practice is low, and there is considerable scepticism about all the talk of transformational change. Despite the many positive aspects of the job, there…
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6 October 2022 in ELC News

Shortlisted for Nursing Times Award!

We are really excited to announce that our work with NHS Hertfordshire Trust (HCT) Childrens’ Service on the development of group child development clinics has been nominated for a Nursing Times Award. We…
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Testimonials

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Susan ThomasAdvanced Nurse Practitioner

“The Group Clinc study day – what a great team! The trainers were fabulous and although I was already a big fan of group consultations, I’m even more of a fan now! I did some great networking and got offers of help on developing a business case. I am going to pitch to my ICB (again)!”

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Philippa ThompsonChief Executive, Independent Lives

“We were delighted to work with the ELC team on developing person-centred outcomes for the MSK redesign in coastal West Sussex. They were professional, empathetic and really lived their values.”

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Learning programme participant

“You delivered a masterclass in facilitation.”

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Louise BradyClinical & Strategic Development Lead for Practice Nursing, NHS Manchester CCG’s

“I would like to say a big thank you to Alison and Georgina, from ELC who have provided their time, care and expertise in training, supporting & coaching staff along the journey towards group consultations. Their dedication and professionalism has been invaluable throughout. I would highly recommend their services for the future.”

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Dr Rob ArnoldGP Partner and Locality Lead, Leeds CCG

“Can I just say thank you again for a most enjoyable day? Please pass on our thanks to Kristi and Susan too. The energy by the end was amazing, with several of the teams planning their first meetings and the others have a plan for when rather than if too.”

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Dr James KingslandNational Clinical Commissioning Lead, Department of Health

“It is not often you hear about truly innovative approaches. This is one. Its potential to support delivery of patient centred commissioning is exciting.”

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Merron SimpsonChief Executive, New NHS Alliance

“New NHS Alliance has benefitted on many occasions both from Georgina’s deep insights into the workings of the health sector and her ability to work collaboratively to gain buy-in and move agendas forward. The combination of her ideas, energy and competency make for excellent outcomes every time.”

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Dr Helen RutherfordGP Wokingham Medical Centre, West Berkshire CCG

“It’s not often I come back from a training session feeling as excited and energised as I did today. We didn’t stop talking the whole journey back and we’re confident we’ll have group consultations embedded in our practice soon. Georgina is an absolute star. I learned such a huge amount today just watching her facilitate the session.”

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Dr Brian Fisher MBEPPI Lead for the NHS Alliance

“This approach offers a really effective way of incorporating users’ views into the commissioning process. I can endorse ELC. I have seen evidence of its effectiveness at putting patient experience at the heart of planning and design of health services.”